This Privacy Policy explains how we collect, use, and protect your information when you opt in to receive SMS or email communications from us.

When we say “we,” “us,” or “our,” we mean Digital Edge Media and its related brands and events. When you sign up through our forms, you are joining Digital Edge Media’s list. We may promote our own events and partner events to you, but we do not sell, rent, or give partners unrestricted access to our contact list for their independent marketing.

1. What We Collect

When you opt in through our website, landing pages, or forms, we may collect:

  • Name (if provided)

  • Email address

  • Mobile phone number

  • IP address and general location (from browser metadata)

  • Interaction data (such as opens, clicks, replies, and purchases)

2. How We Use Your Information

We use this information to:

  • Send relevant updates, reminders, and offers via email or SMS about:

    • Our brands, events, products, and services

    • Events and offers we run in partnership with venues, promoters, or sponsors

  • Improve the effectiveness of our campaigns and funnels

  • Personalize your experience and recommendations

  • Comply with legal and regulatory obligations

We do not sell or rent your information.

Digital Edge Media remains the primary controller of your data. When we promote partner events, we do so from our own systems. We do not grant partners full ownership or general marketing use of our audience unless we clearly state otherwise and you explicitly agree.

3. SMS Terms

By providing your phone number and opting in, you consent to receive marketing and transactional text messages from us.

  • Consent is not a condition of any purchase.

  • Message frequency varies.

  • Message and data rates may apply.

  • You can opt out at any time by replying STOP to any message.

  • For help, reply HELP or contact us at the email below.

We use OpenPhone, QUO, and other third-party providers to manage and send SMS communications. These providers adhere to industry standards and maintain strict privacy and security practices. You can review their privacy policies on their respective websites.

4. Email Terms

All email communications comply with the CAN-SPAM Act.

  • You may unsubscribe at any time by clicking the unsubscribe link at the bottom of any email.

  • We will honor unsubscribe and opt-out requests within the required time frames.

5. How We Share Information

We may share limited information with third parties in these situations:

  • Service providers:
    Companies that help us send emails/SMS, process payments, host websites, run analytics, or manage ads. They are only allowed to use your data to provide these services to us.

  • Event/ticketing partners (when necessary):
    If you purchase tickets or register for an event, we may share the minimum necessary information with a venue, promoter, or ticketing provider only to fulfill your order or manage the event (for example, your name on a will-call list or resolving a customer support issue).
    We do not give partners blanket access to our full list for their own independent marketing campaigns.

  • Legal and compliance:
    When required by law, regulation, or to protect our rights, property, or the safety of our users.

We do not sell your data.

6. Tennessee & Federal Compliance

We follow all applicable data privacy and marketing laws, including:

  • Tennessee Consumer Protection Act

  • Tennessee Information Protection Act (TIPA), to the extent it applies to our business

  • Telephone Consumer Protection Act (TCPA)

  • CAN-SPAM Act

We also respect both national and Tennessee-specific Do Not Call/Text lists.

If your data falls under TIPA protections (typically for businesses meeting certain size and data thresholds), you may have the right to:

  • Access or delete your data

  • Correct inaccurate data

  • Request limitations on certain uses of your data

  • Opt out of profiling or targeted marketing

To exercise these rights (where applicable), contact us at the email below.

7. Security & Retention

We retain your data only as long as necessary to:

  • Provide the communications and services you signed up for

  • Support our legitimate business operations

  • Comply with legal and regulatory requirements

Data is stored securely using third-party tools (including OpenPhone, QUO, our email/SMS providers, and hosting platforms) that use encryption and industry-standard security practices.

8. Your Choices

You can:

  • Opt out of SMS at any time by replying STOP

  • Opt out of email at any time using the unsubscribe link in our emails

  • Request deletion or correction of your data by contacting us

We may retain minimal records as required by law (for example, to document your opt-out request).

9. Contact

To request deletion of your data, unsubscribe, or ask a question about this policy:

Email: social@digitaledgemedia.co